Frequently Asked Questions

---

Angele Bakes products are available through our huge, spectacular pre-order collections offered throughout the year including but not limited to most holidays and special occasion.  Pre-orders are accepted through our online store once pre-order collections are published. 

We consider a limited number of custom requests for specific dates and events, depending on our pre-order schedule and available capacity. 

Please reach out to us at info@angelebakes.com with your request, and we will respond within 3-4 business days (Monday to Friday). 

Our upcoming pre-orders schedule can be viewed here. We also share advance notifications of all pre-order launch dates, information and sneak peeks via our website, social media platforms, and subscription email notifications. 

Don't want to miss our next pre-order collection? Subscribe to receive all Angele Bakes announcements and information right to your email inbox! 

Additional information regarding our pre-order collections can also be found within our FAQs and here.

Angele Bakes pre-order collections are offered throughout the year including but not limited to most major holidays and special occasions. 

Angele Bakes' pre-orders are only accepted through our online store once pre-orders open. We do not accept pre-orders via email or social media.

Timely notifications regarding upcoming pre-order dates are published via our website, social media, and email notifications. 

Our upcoming pre-order schedule can also be viewed here.  

Pre-order collections include a luxurious variety of goodies from our product line including highly sought-after customer favorites, alongside new and exclusive limited-time flavors and seasonal specialties. Our upcoming pre-order schedule can be viewed here. 

The flavours and options will vary with every pre-order and always include stand-by favourites along with new decadent flavours and limited time seasonal options. There is always something new and delicious to discover and indulge in! Treat yourself or someone you love! 

Pre-order are accepted, processed and paid for through our online store. Once pre-orders opens and the online store has been updated, simply explore our delectable options, select your favorites, place them in your cart, proceed to checkout, make your secured payment and leave the rest to us! We individually package and heat seal all items and arrange them in a beautiful, sleek, black box or gift bag just for YOU!

We understand the importance of planning. We provide advanced notice for each pre-order pick-up date(s) along side each pre-order collection launch date.  

Our upcoming pre-order schedule can be viewed here.

 We consider a limited number of custom requests for specific dates and events, depending on our pre-order schedule and available capacity. 

Due to the significant variation in custom requests based on product types, quantities, and the complexity of custom decor, a tailored quote will be provided once we have confirmed our availability and the essential details for the specific custom order. 

Please reach out to us at info@angelebakes.com with your request, and we will respond within 3-4 business days (Monday to Friday). 

As a small batch bakery committed to decadent, carefully crafted and designed products with exceptional attention to detail, quality and taste, Angele Bakes does not mass produce baked goods nor do we have unlimited capacity for orders. As we continue to grow and innovate, we found it necessary to evolve our business model to ensure the bakery’s sustainability, maintain the highest quality of our products, and uphold our unwavering dedication to our valued customers. 

While we love creating custom cakes and decor, cupcakes and cookies for our clients, these orders require significantly more time, consulting and scheduling pressures. 

Our pre-order collections allows us to meet and exceed the growing demand for our desserts and treats throughout the year while maintaining our commitment to quality and consistency. Limiting the number of custom orders ensures we can continue to launch our popular pre-order collections and accept more pre-orders before we sell out. 

Yes! Angele Bakes considers a limited number of requests for corporate events or individually packaged and branded event giveaways or guest favors with options available from our range of sumptuous desserts and treats. 

Note: Due to the high demand for Angele Bakes products, we have limited availability for corporate orders and event favors. Therefore, minimum order quantities are required for all corporate orders and event favors. 

Please reach out to us at info@angelebakes.com with your request, and we will respond within 3-4 business days (Monday to Friday). 

Due to the nature of our business, we do not generate or provide a general price list. 

Pre-Orders ~   The pricing for each pre-order collection depends on several factors, including the products being offered, available options or flavors, packaging, and the complexity of the handmade decorations. You can find the price for each individual pre-order in the online store as soon as the pre-order period begins. 

Custom Requests ~ Due to the significant variation in custom requests based on product types, quantities, and the complexity of custom decor, a tailored quote will be provided once we have confirmed our availability and the essential details for the specific custom order. 

We considers a limited number of custom requests for specific dates and events, depending on our pre-order schedule and available capacity.  Please reach out to us at info@angelebakes.com with your request, and we will respond within 3-4 business days (Monday to Friday). 

Unfortunately, we do not have the capacity to offer delivery and/or set up services. 

No! We do not offer specialty items such as gluten, dairy, sugar, nut or seed free items due to allergies or diet.

Yes! Food prepared in our kitchen contain/may contain or may have come in contact with dairy, eggs, wheat, peanuts, tree nuts, seeds and other allergens during food production and packaging. People with severe food allergies or intolerances should not consume our products. 

Angele Bakes does not have a store front and is not available for drop in purchases.  We operate a commercial approved kitchen and provide our baked goods through pre-orders and scheduled pick up times or in-person events.

No! We currently do not offer shipping for our cookies and slabs, however we may begin to offer limited options soon.  Please check back for updates! 

Yes! Angele Bakes owns and operates a commercial kitchen which is inspected and approved by Public Health Sudbury and District.