Angele Bakes is a small batch, Public Health approved commercial bakery committed to creating decadent, expertly crafted and designed baked goods with exceptional attention to detail, quality and taste! In order to maintain our high standards, we only accept a limited number of orders.
Angele Bakes received a high number of requests when our pre-orders are launched and we typically sell out quickly. As such, all pre-orders are not confirmed until full payment is received. Payment must be submitted within 24 hours of being requested. No exceptions will be accepted! If payment is not received and we reach order capacity/sell out, your request is considered cancelled and someone on our waitlist will be contacted.
Corporate & Event Favour Orders
Angele Bakes receives a high number of requests daily. When an order and pick up date is reserved for you, we decline other orders and/or need to order specific supplies and ingredients for your selected options/order. As such, all corporate & event favour orders are not confirmed until full payment is received. No exceptions will be accepted! If payment is not received and we reach order capacity, your request is considered cancelled and someone on our waitlist will be contacted.
Angele Bakes operates by appointment only. We will follow up via email one to two days to confirm your pick up date/time. Given we often have a few pick ups scheduled per day and orders are prepared fresh same day, early or late pick ups cannot be accommodated without minimum 24 hours advance notice. Although we will do our best to change the agreed upon pick up time, it may not always be possible given daily operations on the given day. If you arrive outside your pick up window without advanced notice, we cannot guarantee someone will be available or that your order will be ready.
Knowing your exact pick up time is essential for several reasons:
~ It ensures your order is ready when you arrive.
~ It ensures someone is available when you arrive.
~ It allows us sufficient time to chill your order and prepare it for transport. We suggest choosing a time a minimum of two hours before you intend to serve your items to ensure your order has time to return to room temperature.
All of our items are packaged in beautiful and sturdy boxes and can be safely transported to your destination.
Baked items and desserts are delicate and temperature sensitive. You are responsible for transporting your desserts to your destination safely. We are not responsible once an order leaves our premises.
Desserts should never be left in a warm, hot or humid vehicle as components such as chocolate and buttercream will melt. Please ensure your vehicle is well air conditioned when picking up your order.
Desserts should never be placed on car seats or surfaces that are not level.
Keep the boxes upright and on a flat surface.
Do not tip the box or the items may tip or lean over.
Do not leave desserts outdoors, in your vehicle or in direct sunlight in warm, hot or humid weather as components such as chocolate, buttercream, royal icing will melt.
Angele Bakes understands that plans can change and we will gladly assist to the best of our ability when possible.
If you are cancelling your order over 7 days of your pick up date, we will cancel and refund your order minus any special order items such as cake toppers, cake charms and/or specialty items and decorations ordered specifically for your order.
If you are cancelling your order 6 days or less of your pick up date, no refund will be issued.
Changes to orders should be requested as soon as possible. Updated pricing for any changes will be provided and payment will be required to confirm the changed options if we have availability and are not already at order capacity.
Changes cannot be accommodated within 7 days of your pick up date.